At ifashionkilla, customer satisfaction is always our top priority.
Our dedicated Quality Control and Quality Assurance Teams will inspect your items prior to shipping.
Our product quality is guaranteed. However, you do need to carefully and accurately check your size before buying.
Please kindly refer to the size charts on the product page.
Refunds are acceptable if :
- you receive a damaged product
- you receive the wrong size
- you’re not satisfied with the quality (bad quality).
We can then easily arrange a refund for you. The timeline is 7 days after receiving your product.
We are here to help! Please feel free to submit a ticket within 7 days after receiving your order if you have any issue !
Please email us at email@example.com with your order ID you received in your email.
After receiving your refund request someone from our team will be in contact with you. We will send you the address to ship the products.
Please do not hesitate to contact us if you have query regarding our products and refunds at firstname.lastname@example.org